Cancellation and Refund Policy

1. General Overview

At OnlineCourseing.com, we strive to provide high-quality online courses and excellent customer service. If you are not completely satisfied with your purchase, we’re here to help. This Cancellation and Refund Policy outlines the terms and conditions for course cancellations and refunds.

2. Cancellation Policy

2.1. Course Enrollment

• Within 7 Days of Purchase: You may cancel your enrollment for a full refund if you request a cancellation within 7 days of the purchase date.
• After 7 Days: Cancellations made after 7 days from the purchase date are not eligible for a refund.

2.2. Subscription Services

• Monthly Subscriptions: Monthly subscription plans can be canceled at any time. The cancellation will take effect at the end of the current billing cycle, and no further payments will be charged. Refunds are not provided for partial months.
• Annual Subscriptions: Annual subscriptions can be canceled at any time. However, refunds are only provided if the cancellation request is made within 14 days of the initial subscription purchase. After 14 days, no refunds will be issued, but you will retain access to the service for the remainder of the subscription period.

3. Refund Policy

3.1. Eligibility for Refunds

To be eligible for a refund, your request must meet the following criteria:

• The course or subscription must be canceled within the timeframes specified above.
• You must provide proof of purchase (order number, receipt, etc.).
• Refunds are only issued to the original payment method used during purchase.

3.2. Non-Refundable Situations

• Courses that have been completed or where more than 50% of the content has been accessed.
• Any digital products or downloadable content that has been accessed or downloaded.
• Courses purchased during promotional periods or with a discount code may be subject to specific terms and conditions that override this general policy.

3.3. Refund Process

• To request a refund, please contact our support team at info@onlinecourseing.com with your order details and reason for the cancellation.
• Once your refund request is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10-14 business days.

4. Changes to This Policy

We reserve the right to update or change our Cancellation and Refund Policy at any time. Any changes will be posted on this page, and we will notify you via email or a prominent notice on our website before the changes take effect.

5. Contact Us

If you have any questions about our Cancellation and Refund Policy, please contact us at:

Email: info@onlinecourseing.com
Address: OnlineCourseing.com, Bangalore, HSR layout , India 560102