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Udemy Review

Udemy Review (2026): Is It Legit and Worth It?

UDEMY REVIEW

Last updated: October 2026. Written by Josh Hutcheson, OnlineCourseing editor. Every price, policy and figure below was re-checked on Udemy’s own pages on 17 October 2026. See our review methodology.

Is Udemy legit and worth it? Yes on both counts, with clear limits. Udemy is a legitimate marketplace of more than 290,000 courses where you buy a course once and keep it. Since 11 May 2026 it has belonged to Coursera, though it still runs as its own site. It is worth it for learning a specific skill cheaply and on your own schedule. It is not the place for an accredited credential, and course quality depends entirely on the instructor you pick.

QUICK VERDICT

Bottom line: Udemy is the cheapest reliable way to learn one specific skill from a practitioner, with lifetime access to what you buy. Buy during a promotion, vet the course by its recent reviews and update date, and decide within the first few lectures whether to keep it.

Best for: tool and framework skills, certification exam prep (AWS, CompTIA), hobby learning, and reference courses you return to.
Price reality (17 Oct 2026): bestsellers list at $129.99; promotions and new-learner offers cut that to roughly $12 to $20. The Personal Plan starts at $13.00 a month.
Our score: 3.7 / 5 (method below; down from 4.0 in May because of support and checkout complaints).
Skip it if: you need an employer-recognized certificate (use Coursera) or guided, graded coursework.

Check today’s Udemy prices →

Udemy at a glance Figure Source
Courses 290,000+ in 78 languages about.udemy.com
Learners / enrollments 84 million learners, 1.2 billion course enrollments about.udemy.com
Instructors 90,000 about.udemy.com
Owner Coursera, Inc. (NYSE: COUR), since 11 May 2026 Coursera 10-Q, Q2 2026
Personal Plan From $13.00/month, 28,000+ courses udemy.com/pricing
Refund window 30 days on eligible course purchases; none on subscriptions Udemy refund policy
Trustpilot 1.6 TrustScore from 1,972 reviews trustpilot.com

Wondering whether the certificate counts for anything? We answer that in full in Is Udemy accredited?

What is Udemy?

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Udemy launched in 2010 as an open marketplace: anyone can build a course, set a price and sell it. That model is still the core of the business. Udemy reports 290,000+ courses in 78 languages, 90,000 instructors and 1.2 billion course enrollments, and it sells to companies too, with 17,000+ enterprise customers on its about page.

Because anyone can teach, quality is decided by the crowd, not by an editor. Working engineers, full-time course creators, professors and hobbyists all publish side by side. That produces enormous breadth (you will find a course on almost any tool with commercial interest) and a wide spread in quality. Ratings, review counts, enrollment numbers and the “last updated” date are the signals that separate the two.

The other defining feature is ownership. A course bought individually is yours for as long as you have your Udemy account; the Personal Plan subscription, by contrast, gives access only while you pay. Most learning platforms have moved to subscriptions, which makes Udemy’s buy-once model the main reason people choose it.

Is Udemy legit, or is it a scam?

Udemy is legitimate. It is a long-running company, now owned by a listed one that files audited accounts with the SEC, and courses deliver the video content they list. The “is Udemy a scam” question usually comes from three real frustrations: list prices that are almost never the price anyone pays, uneven course quality, and support that is hard to reach. Those are reasons to shop carefully, not evidence of fraud.

The bigger misunderstanding is about credentials. Udemy’s own help center says it plainly: “Udemy is not an accredited institution.” Its certificates of completion cannot be used for formal accreditation, and free courses do not issue one at all.

A Udemy certificate is A Udemy certificate is not
A dated document with your name, the course, the instructor and a shareable certificate URL Accredited by any educational body
A reasonable LinkedIn entry that signals self-directed learning University credit
Useful for internal training records and personal tracking A professional certification (PMP, AWS Certified, CompTIA)
Proof you finished the material Proof you passed an exam to a set standard

If your goal is a credential a hiring manager will weigh, use Coursera for a Google, IBM or Meta Professional Certificate, or sit the vendor exam itself. If your goal is the skill, Udemy is fine, and a project you built with it will say more than the certificate.

What changed after Coursera bought Udemy?

Coursera completed its all-stock combination with Udemy on 11 May 2026. Each Udemy share became 0.800 Coursera shares and Udemy became a wholly owned subsidiary, per Coursera’s quarterly report for the period ending 30 June 2026. The same report says Udemy added $103.8 million of revenue between the closing date and 30 June.

For learners, very little has changed so far. Coursera’s learner FAQ on the combination says the two “remain separate platforms for the time being,” that a Coursera subscription does not include Udemy content “yet,” and that there are no changes to subscriptions or pricing. Over time, it says, learners will see “expanded access to a broader, combined catalog across our platforms.”

Two things are worth watching. First, Coursera’s 10-Q says it is investing in “a unified, next-generation platform,” and lists the risk that it may instead keep running two platforms. Second, lifetime access: courses you already bought stay in your account, and Udemy told instructors the same thing, according to an instructor in this r/Udemy thread. Nobody has published a change to that, but it is the one promise buyers should keep an eye on as the platforms merge.

One instructor-side change shows in the recent reviews: two Trustpilot reviewers who teach on Udemy say the platform has worsened for them since the takeover, and one says the subscription model was applied to a course without their agreement. Those are single accounts, not a documented policy, but they are worth knowing if you follow a particular instructor. For the full side-by-side, see our Coursera vs Udemy comparison.

Is Udemy worth it? The cost-value math

Whether Udemy is worth it comes down to what you pay, and almost nobody pays the list price. On 17 October 2026 two of Udemy’s biggest courses, Angela Yu’s 100 Days of Code Python bootcamp and Stephane Maarek’s AWS Solutions Architect Associate course, both listed at $129.99. The same day Udemy showed new learners a banner for courses from $14.99, and its 12 to 15 October promotion had advertised courses from $11.99.

What you buy What it costs (17 Oct 2026) Notes
One course at list price $129.99 on the two bestsellers we checked Instructors set list prices; rarely worth paying
One course on promotion From $11.99 (12 to 15 Oct sale); from $14.99 new-learner offer Promotions run most weeks
Personal Plan Starting at $13.00/month, billed monthly or annually 28,000+ courses; access ends when you cancel
Google AI Professional Certificate (via Udemy) Purchase options from $20.00/month A Google-branded credential sold on Udemy
Udemy Business Team $30 per user per month, billed annually 2 to 50 people; free trial
Udemy Business Enterprise Quote from sales More than 20 people; 30,000+ courses

The buying strategy is simple: add the course to your wishlist and wait for a promotion, which rarely takes more than a week or two. At sale prices a 20-hour course costs well under a dollar an hour of instruction, which is the value case one r/learnprogramming commenter made in a thread on whether Udemy is worth it: courses cost $12 to $15 and organize 10 to 25 hours of material. The same thread’s top answer is the caveat: Udemy is a storefront, so it depends on the course. For every price tier and fee, see how much Udemy costs, and for live discounts our Udemy coupons and sales guide.

See current Udemy prices →

What you actually get with a Udemy course

Every paid Udemy course includes the same core package; the extras depend on the instructor.

  • Lifetime access to the videos, as long as the course stays published and you keep your account.
  • Downloadable resources such as code, slides or worksheets, if the instructor provides them (a common Reddit complaint is that many do not).
  • Mobile and offline viewing in the iOS and Android apps, with playback speed and captions.
  • Q&A with the instructor, with response times that range from same day to never.
  • A certificate of completion on paid courses, issued when every curriculum item is complete.
  • A 30-day refund window on eligible purchases, with the limits explained below.

The AI features in the subscriptions

Udemy’s pricing page lists “AI-powered coding exercises” and “goal-focused recommendations” in the Personal Plan, Team and Enterprise plans, and it now sells Google’s AI Professional Certificate through a partnership. These features are tied to the subscriptions, not to courses you buy one at a time. Reviews of them are mixed: one recent Trustpilot reviewer found the course content easy to follow but the AI assistant much less useful than Microsoft Copilot, and another objected to promotional messages appearing after every video in their courses. If the AI tools are the reason you are considering a subscription, try them inside a free trial first.

What you do not get: accredited credit, graded assignments marked by a person, scheduled live classes, or any guarantee that the course is current. For interactive coding practice with instant feedback, Codecademy and DataCamp suit better; for sequenced, graded programs, Coursera Professional Certificates fit better.

How Udemy works, from sign-up to certificate

  1. Create a free account. You can browse, preview lectures and wishlist courses without paying.
  2. Choose how to pay. Buy a single course (yours to keep), start the Personal Plan (access while subscribed), or use Udemy Business through an employer.
  3. Learn in the course player or the app. Progress syncs across devices, and the apps can download lectures for offline viewing.
  4. Finish every curriculum item. On a paid course, the trophy above the player changes color when you are done.
  5. Download or share the certificate. Click the trophy, then Get Certificate; it saves as a PDF or JPG and carries its own URL that anyone can open to check it.

That last step comes from Udemy’s certificate help article, which also notes that sharing a certificate is different from adding it to a profile: on LinkedIn you add it yourself under licenses and certifications, with Udemy as the issuer and the certificate URL as the credential link.

Is Udemy respected by employers?

Employers respect the skills Udemy teaches more than the certificate it issues. A completion certificate shows initiative and tells a reader what you studied; it does not tell them you met a standard, because there is no exam. That is why the advice in hiring threads is consistent: put the skill and the project you built on your resume, list a few relevant courses briefly, and let a recognized exam or portfolio carry the weight. The exception is when a Udemy course is the prep for something that is respected, such as an AWS or CompTIA exam, or when a course carries NASBA CPE credit that an accounting employer will log.

Can you use Udemy for free?

Partly. Udemy’s free courses hub advertised 450+ free courses on 17 October 2026. They are usually short introductions, and Udemy’s help center says free courses (and courses that contain only practice tests) do not come with a certificate of completion. Treat them as a way to sample an instructor’s teaching before buying a longer course from them.

The bigger free route is your library card. Gale Presents: Udemy is a library edition of Udemy that Gale describes as thousands of on-demand courses across 75 categories, and public library systems such as Wake County in North Carolina and the TexShare program in Texas offer it free to cardholders. It is not the full consumer catalog and availability depends on your library, but if yours subscribes it is the cheapest way to use Udemy. A commenter in the r/learnprogramming thread above made the same point. Employers are the third route: if your company has Udemy Business, you have the business collection at no cost to you.

Is Udemy good for certification prep?

This is where Udemy is strongest. For vendor exams such as AWS, Microsoft Azure, CompTIA and Cisco, a handful of Udemy instructors have become the default prep for hundreds of thousands of candidates, and their courses are usually updated when the exam changes. Stephane Maarek’s AWS Solutions Architect Associate course, updated in October 2026, is the clearest example.

Two cautions. The certificate that matters is the vendor’s, earned by passing their proctored exam, and the exam fee is separate from anything you pay Udemy. And practice-test-only courses do not issue a Udemy certificate, which is fine because the point of them is the score report, not the PDF. Match the course to the current exam code before buying; a course built for a retired version is the most common way to waste money here. The Personal Plan and Udemy Business both list certification prep as an included feature, which makes them worth a look if you are preparing for several exams in a year.

What Udemy users complain about in 2026

Udemy holds a 1.6 TrustScore on Trustpilot from 1,972 reviews. We read the 60 most recent, posted between 24 May and 30 September 2026. Forty-two were one-star. Trustpilot draws unhappy customers far more than happy ones, so the score says little about course quality, which most learners rate on Udemy itself. It is still the clearest picture of where the platform lets people down.

Complaint theme How often in our 60-review sample What it means for you
Support reachable only through the AI assistant (“Alex”) About 10 reviews Expect to resolve account and payment issues through the bot; keep receipts and screenshots
Refund refused inside 30 days About 8 reviews Refusals usually follow watching part of the course; decide in the first lectures
Personal Plan did not include the wanted course, or renewed without warning About 7 reviews Check plan inclusion on the course page before subscribing; set your own renewal reminder
Price changed between the course page and checkout About 4 reviews Confirm the final total before paying
Login, playback or payment errors About 9 reviews Use the app or a second browser before requesting help
Course content good, platform frustrating About 8 reviews The instructor matters more than the platform

The positive reviews in the same sample make the opposite point: courses from good instructors are practical and easy to follow, and employer-paid Udemy Business access works smoothly. Our counts are approximate because many reviews raise more than one issue.

What Reddit says about Udemy

Reddit is more balanced than Trustpilot because it is mostly learners comparing notes rather than customers with a grievance. Across the r/Udemy, r/learnprogramming and r/resumes threads we read, the consensus is consistent: the value is in specific instructors, not the platform. Commenters name the same few teachers again and again, recommend watching preview lectures before buying, and warn that watching videos is not the same as learning; the advice is to build your own project alongside the course.

On certificates, a recruiter in r/resumes suggested listing Udemy courses briefly or linking to a list rather than padding the resume, and another commenter credited a hire to the initiative a Udemy course showed. On the merger, learners in r/Udemy mainly worried about losing courses they already own; the reassurance so far comes from Udemy and Coursera’s statements that purchased content stays accessible.

Udemy’s refund policy, explained

Udemy’s refund policy says eligible courses “can be refunded within 30 days.” The fine print matters, and it explains most of the refund complaints above.

Purchase type Refund rule (17 Oct 2026)
Individual course on udemy.com 30 days, if eligible; cash or credit
Course bought in the iOS app Udemy credit only (Apple processes the payment)
Some local payment methods (bank transfer, Boleto, Pix, Oxxo) Udemy credit only
Personal Plan or other subscription bought on udemy.com No 30-day guarantee; no refunds unless required by law
Subscription bought in the iOS or Android app Handled by Apple or Google Play
Free trial of a subscription Cancel before it ends and you are not charged

Udemy also reserves the right to refuse a refund when “a notable amount of the course has been consumed or downloaded,” when the same course has been refunded before, or when a learner requests refunds excessively. That is why reviewers who watched an hour of an 18-hour course were turned down. Use the free preview lectures and the first lecture or two to decide; do not finish half a course and then ask for your money back. Full detail, including how to file a request, is in our Udemy refund policy guide.

How to pick a good Udemy course

The crowd signal works if you read it properly. Use these checks before buying:

  1. Rating with volume. A 4.6 from 30,000 ratings means more than a 4.9 from 40.
  2. Last updated date. For software and cloud topics, prefer courses updated in the past 12 months.
  3. Recent reviews, not the average. Sort reviews by most recent; a course can decline after an update.
  4. Preview lectures. Watch two to check the audio, the pace and whether the instructor shows real work.
  5. The curriculum against your goal. For exam prep, match the course to the current exam code.

Two examples of what “good” looks like, checked on 17 October 2026: Angela Yu’s 100 Days of Code Python bootcamp holds a 4.7 rating from 438,333 ratings with 1,892,262 students and was updated in September 2026. Stephane Maarek’s AWS Solutions Architect Associate course holds a 4.7 from 299,601 ratings with 1,354,557 students and was updated in October 2026. Our best Udemy courses list applies the same checks across subjects.

Udemy strengths and weaknesses

Where Udemy is strong Where Udemy is weak
Lifetime access on individual purchases No accredited credentials
Promotional pricing that makes most courses cheap List prices are anchors, and checkout totals can change
290,000+ courses, including niche tools no university teaches Quality varies widely; you must filter
Top instructors in exam prep and programming Instructors are not required to keep courses current
Good mobile app with offline downloads Support runs mainly through an AI assistant
A transparent crowd signal on every course Personal Plan covers only a subset of the catalog

Who should use Udemy, and who shouldn’t

Use Udemy if you are: learning a specific tool or framework for a project; preparing for a certification exam where Udemy instructors lead the field (AWS, CompTIA, Azure); a budget learner building a library over years; or a hobbyist learning photography, music, design or languages for its own sake.

Skip Udemy if you are: a career switcher who needs a credential an employer recognizes (use a Google Career Certificate on Coursera, which Google says over 150 employers in its consortium consider for entry-level roles); a learner who needs deadlines and graded feedback to finish; or someone who cannot tolerate the variance of a marketplace.

RECOMMENDED PARTNER: UDEMY

If you want one specific skill, cheaply, on your own schedule, Udemy is the value pick. Wishlist the course, buy on the next promotion, and keep it.

Browse Udemy courses →

Affiliate partnership: we may earn a commission when you buy through this link, at no cost to you. It does not change our scores.

Udemy vs other learning platforms

Platform Price model Best for Credential weight
Udemy Pay per course or Personal Plan from $13/mo Specific skills, exam prep, budget learning Completion certificate only
Coursera Coursera Plus $59/mo or $319.20/yr (normally $399) Career certificates and university courses Google, IBM, Meta and university certificates
edX Free audit (time-limited) or pay per certificate University courses, MicroMasters credit University-issued verified certificates
Codecademy Monthly or annual subscription Interactive coding practice Completion certificates
LinkedIn Learning Subscription; included with LinkedIn Premium Career Business and software skills, often employer-paid Completion certificates

For deeper head-to-heads see Coursera vs Udemy, Udemy vs Skillshare, Udemy vs Pluralsight and DataCamp vs Udemy, or the full Udemy alternatives guide. For subject picks, see our best Udemy courses for AI, Python, machine learning, React, Excel and SEO.

Personal Plan vs buying individual courses

The Personal Plan starts at $13.00 a month, billed monthly or annually, and includes more than 28,000 courses plus certification prep and AI coding exercises. That is under a tenth of the catalog, and access ends when you stop paying. At $13 a month the plan costs about $156 a year, which only beats sale-priced purchases if you would otherwise buy roughly ten or more courses a year.

Three rules keep the plan from becoming one of the complaints above. Confirm on each course page that it is included in the plan. Put the renewal date in your own calendar, because reviewers report renewals without a reminder. And remember there is no 30-day refund on subscriptions bought on udemy.com; use the free trial if one is offered instead. Our Udemy Personal Plan review works through the break-even in detail.

Udemy Business: what companies pay

Udemy’s pricing page lists the Team Plan at $30 per user per month, billed annually, for 2 to 50 people, with a free trial, analytics and an international collection in 15 languages. The Enterprise Plan is for organizations of more than 20 people, includes 30,000+ courses and is priced by quote. Udemy also sells Leadership Academy cohort programs for groups of 25 or more. If your employer offers Udemy Business, use it before paying for anything yourself.

One credential detail matters for accountants: Udemy, Inc. is listed on NASBA’s National Registry of CPE Sponsors (registry ID 144336) for QAS Self Study, so specific Udemy courses can award continuing professional education credit for CPAs. That approval applies course by course; it does not make Udemy an accredited institution.

How we scored Udemy

We score platforms against six weighted criteria using public evidence: published prices and policies, the catalog, verified course pages, and recent customer reviews. For this October 2026 update we re-checked every figure on Udemy’s own pages and read the 60 most recent Trustpilot reviews; we did not buy new courses for this update. Our general approach is on our methodology page.

Criterion Weight Score Why
Price and value 25% 4.5 Frequent promotions and lifetime access; list prices are inflated anchors
Course quality and consistency 20% 3.5 The best courses are excellent; the floor is low
Credential value 15% 2.0 Completion certificates only; NASBA CPE on a small set of courses
Learning experience 15% 4.0 Good app, offline viewing; few graded or hands-on elements
Support and refunds 15% 3.0 Clear 30-day policy, but AI-only support and frequent refusal complaints
Catalog breadth 10% 5.0 290,000+ courses in 78 languages
Weighted total 100% 3.7 Rounded from 3.675

Our verdict

Udemy earns 3.7 out of 5. It is not the most credentialed platform (Coursera is), not the most consistent (a marketplace never is), and not the easiest company to get help from. It is the most affordable way to learn a specific skill from someone who does it for a living, and the only major platform where what you buy stays yours. If the merger eventually folds Udemy courses into a Coursera subscription, or changes lifetime access, we will rescore it; until then the buy-once model is exactly what you are paying for.

Use it for tactical skills, exam prep and hobbies. Buy on promotion, vet by recent reviews and update date, and decide quickly whether to keep a course. For credentials, go to Coursera; for university courses, see our edX review.

Browse Udemy with today’s prices →

Weighing Udemy against a structured program? Read Udemy vs Udacity for the cost of learning one skill on each, how refunds and access differ, and when Udacity’s reviewed projects are worth the premium.

Frequently asked questions

Is Udemy legit?

Yes. Udemy is a real marketplace with more than 290,000 courses and 84 million learners, according to its own about page, and since 11 May 2026 it has been a wholly owned subsidiary of Coursera, Inc., a company listed on the New York Stock Exchange. Courses deliver what they list and individual purchases come with lifetime access. The complaints that make people ask whether it is a scam are real but narrower: course quality varies by instructor, prices swing constantly, and customer support runs mostly through an AI assistant.

Is Udemy worth it in 2026?

For learning a specific skill cheaply, yes. Popular courses list at $129.99 but sell for far less during Udemy’s frequent promotions, and you keep the course. It is not worth it if you need an accredited credential, live instruction, or a structured program with graded work; Coursera, edX or a vendor certification fit those goals better.

Did Coursera buy Udemy?

Yes. Coursera completed an all-stock combination with Udemy on 11 May 2026, and Udemy became a wholly owned subsidiary of Coursera, according to Coursera’s quarterly report for the period ending 30 June 2026. Coursera says the two remain separate platforms for now, with no changes to Udemy courses, subscriptions or pricing announced.

Are Udemy certificates accredited?

No. Udemy’s help center states that Udemy is not an accredited institution and that its certificates cannot be used for formal accreditation. Paid courses issue a certificate of completion; free courses and practice-test-only courses do not. A small set of courses carry NASBA continuing education credit for accountants, which is a separate, course-level approval.

Does Udemy give refunds?

Eligible individual course purchases can be refunded within 30 days. Udemy can refuse a refund when a notable part of the course has been watched or downloaded, and some purchases (for example iOS in-app purchases) are refunded only as Udemy credit. Subscriptions bought on udemy.com, including the Personal Plan, carry no 30-day guarantee and are not refunded unless local law requires it.

How much does Udemy cost?

Individual courses carry list prices set by their instructors; the two bestsellers we checked on 17 October 2026 listed at $129.99. Udemy discounts most courses most of the time, and new learners were offered courses from $14.99 that day. The Personal Plan starts at $13.00 a month, and Udemy Business Team costs $30 per user per month, billed annually.

Is the Udemy Personal Plan worth it?

Only for heavy learners whose courses are in the plan. It starts at $13.00 a month for access to more than 28,000 courses, which is a subset of the catalog, and access ends when you cancel. Check that the exact courses you want are included before subscribing, because several recent Udemy reviews come from subscribers who found their course was not.

What is better than Udemy?

It depends on the goal. Coursera is better for recognized certificates such as the Google Career Certificates, edX for university courses and credit-bearing MicroMasters programs, Codecademy or DataCamp for hands-on coding practice, and LinkedIn Learning if your employer already pays for it. For a cheap, specific skill course you keep, Udemy is still hard to beat.

Is it safe to pay on Udemy?

Payments go through Udemy’s standard checkout or the Apple and Google app stores, and Udemy is owned by a public company that files audited reports. The practical risks are pricing changes at checkout, which several recent reviewers describe, and refund requests made late or after watching much of a course. Check the final price before paying and decide on a course within the first few lectures.

Related: Udemy refund policy (2026) · How much does Udemy cost? · Is Udemy accredited? · Udemy Personal Plan review